We hereby thanks for your using our products. For the purpose of guaranteeing product quality and safe production, we hereby make the following statement:
1. Product quality is controlled. The supporting purchased materials are high-quality products, and measures such as automatic batching by computers and drying by automatic temperature control, etc. will be taken to guarantee quality. All products will be produced and inspected in strict accordance with national requirements on product quality and technology;
2. Product quality will be controlled in strict accordance with ISO9001 quality certification standard during links such as purchase of raw materials and production;
3. All products will be subjected to 100% inspection in strict accordance with inspection procedure;
4. Quality of all products guaranteed. In case any quality problem is found, we will bear all responsibilities and charges and immediately handle them if such problems are caused by us.
5. We promise to offer products with newest technologies, best quality and excellent service to all users; moreover, we promise that products offered to customers are good and qualified, and we are glad to cooperate and support your work.
We hereby promise
Dandong Harima Refractory Co., Ltd.
August 26, 2008